For the last couple of days, since the “hacking” threads have been cropping up all over the Battle.net forums over at Blizzard, I have been highly entertained in between gaming and household stuff. It’s comments like the one in the picture that have been especially amusing me:
All three statements made in this little screenshot are quite laughable, with the exception of “No, there are not.” Just because I’m taking a break from playing Diablo III, because I’m in the mood to write, instead of read, and because the comments have now gone beyond amusing land into crossed-the-line territory, I’m going to waste some time addressing most of this, and possibly a little more.
First, the statement “there are people WITH authenticators that got hacked” is, as the response to it indicated, false. As far as we know. I’m going to give Blizzard the benefit of the doubt on this one. One of their forum mods posted something basically saying that not one of the “hacked” accounts has had an authenticator attached to it. Furthermore, the same mod pointed out that when a similar thing happened in WoW (World of Warcraft) where the “hackers” (I use this term in quotations because it’s not accurate for this situation but it is the term people insist on using) managed to situate themselves between the authenticators and the game.
At that time, Blizzard told everyone about it and asked for help from the WoW community in cracking down on the culprits while simultaneously working on fixing the problem. Of course, people have problems comprehending the words they are reading often enough these days and a good deal of the forum posters are either semi-illiterate or just refusing to ignore that the example was from WoW, not from Diablo III. Second, let us look at this comment:
“I don’t have a smartphone that can download the app, and if I paid 60 dollars for a game that I’ve been waiting for, for over 5 years, shouldn’t my game be secure?”
Not having a smartphone to use the Authenticator is not really much of an excuse since there are other options. The smartphone version is the only viable free one. Blizzard didn’t have to give us an extra bit of security, but they did. They know that users will not follow simple security advice to protect themselves if they have to actually do some work to get it done or be vigilant. Yes, your anti-virus and anti-spyware/malware program, and your firewall are three lines of defense, but you can’t just ignore them for months on end without checking on them.
As far as paying $60 for a game that isn’t secure goes: It’s not the game that is not secure. It is your computer. Do you swarm over to Microsoft forums and complain at them in a loud fashion that you paid $x for a copy of Windows and you got “hacked”… only for it to come out later that you didn’t bother installing any third party security options after shutting off the ones that come with Windows because they were “annoying” you?
Personal responsibility for your issues: take some. Blizzard has been known, with practically every release, to keep its customers up to date as much as possible when it comes to breaches, exploits, and so on. Just like with anything else that millions of people use that could lead to some sort of real world financial gain, Diablo III is a target. Kudos to the forum posters that put “hacked” in quotations, admitted that they were less than vigilant with their own computer security, and thanked Blizzard’s team for rolling back their account to pre-breach status.